Draft for review. This document is a draft template and must be reviewed and completed by CarFixer and a qualified legal adviser before publication. Highlighted items require client input.
Last updated: [Effective date]
1. About These Terms
These Terms and Conditions govern your use of carfixer.ae and any service requests made through it, operated by [Legal entity name], trading as CarFixer. By using this website, you agree to these terms. If you do not agree, please do not use the website.
2. Website Usage
You agree to use this website only for lawful purposes and not to:
- use the website in a way that could damage, disable or impair it;
- attempt to gain unauthorised access to any part of the website or its systems;
- submit false, misleading or malicious information through our forms.
Information on this website is provided for general information. We aim to keep it accurate and up to date but do not guarantee that it is complete or free from errors.
3. Service Requests and Bookings
Submitting an enquiry through the website, WhatsApp, email or our app is a request for service and does not by itself create a binding booking. A booking is confirmed only when CarFixer confirms it to you.
[CLIENT TO CONFIRM: how bookings are confirmed, customer responsibilities (e.g. vehicle access, accurate information), and any service-specific terms.]
4. Pricing and Payment
Prices depend on the vehicle and the work required and will be communicated to you before work is arranged. [CLIENT TO CONFIRM: accepted payment methods, when payment is due, deposits, VAT treatment and how additional work discovered during a service is approved.]
5. Cancellations and Refunds
[CLIENT TO CONFIRM: cancellation and rescheduling policy, notice periods, any cancellation charges and refund policy. Do not publish this page until this section is completed.]
6. Limitation of Liability
[Legal adviser to draft: limitation of liability for website use and for services provided, including warranty terms for parts and labour if any. Liability limitations must comply with applicable UAE law.]
Nothing in these terms limits any liability that cannot be limited under applicable law.
7. Intellectual Property
The CarFixer name, logo, website design and content are owned by or licensed to CarFixer and may not be copied, reproduced or used without our prior written permission, except as permitted by law.
8. Third-Party Links
This website contains links to third-party services such as WhatsApp and Google Play. We are not responsible for the content, policies or practices of third-party websites or services.
9. Applicable Law and Dispute Resolution
[Legal adviser to confirm governing law and jurisdiction, e.g. the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the competent courts or dispute resolution process.]
10. Changes to These Terms
We may update these terms from time to time. Changes take effect when the updated terms are published on this page.
11. Contact Information
For questions about these terms, contact:
- Company: [Legal entity name], trading as CarFixer
- Trade licence no.: [Trade licence number]
- Address: [Registered business address]
- Email: contact@carfixer.ae
- WhatsApp: +971 52 272 6006